Cazeus Privacy Policy

At Cazeus Online Casino, we are committed to protecting the privacy and personal data of every player who visits and uses our platform. This Privacy Policy explains how we collect, use, store, and share information about you when you access cazeus.com, create an account, or interact with any of our services — including our casino, sportsbook, and VIP programme. By using our platform, you acknowledge that you have read and understood this policy. If you have any questions, you are welcome to contact us directly at support@cazeus.com.

Who We Are

We operate Cazeus Online Casino as a licensed gaming and sportsbook platform. Our payment management services are administered by Mirata Services LTD, registered in Cyprus (HE 438098). When you complete the cazeus casino sign up process or log in through cazeus casino login, you are trusting us with your personal data — and we take that responsibility seriously. For any data-related concerns, please reach out to our support team via live chat or email.

Information We Collect

When you register, deposit, play, or contact us at CazeusOnline Casino, we may collect several categories of personal data about you. This includes:

• Identity information: full name, date of birth, gender, and nationality
• Contact details: email address, phone number, and residential address
• Account credentials: username and encrypted password used for cazeus login
• Financial data: payment method details, transaction history, deposit and withdrawal records
• Verification documents: copies of government-issued ID, proof of address, and source-of-funds documentation
• Gameplay data: game history, wagering patterns, session duration, and bonus activity
• Device and technical data: IP address, browser type, device identifiers, and operating system
• Communications: records of messages sent to our support team via live chat or email

How We Use Your Information

Here at CazeusOnline Casino, we use your personal data for a range of legitimate purposes connected to our services. We do not sell or rent your data to third parties for marketing purposes. Specifically, we use your information to:

• Create and manage your player account, including the cazeus casino sign in process
• Verify your identity and age in compliance with anti-money laundering (AML) and Know Your Customer (KYC) requirements under the 5th AML Directive
• Process deposits and withdrawals using your chosen payment methods
• Deliver and personalise our casino and sportsbook services
• Administer bonuses, promotions, the Cazeus Coins loyalty programme, and VIP Club benefits
• Detect and prevent fraud, problem gambling, and other suspicious activity
• Comply with applicable legal obligations and regulatory requirements
• Respond to support requests and enquiries submitted to support@cazeus.com
• Improve our platform, games, and user experience through analytics

Legal Basis for Processing

At Cazeus Online Casino, we process your personal data based on one or more of the following legal grounds:

• Contractual necessity: Processing is required to fulfil our obligations to you under the Terms and Conditions you agree to upon registration
• Legal obligation: We are required to collect and retain certain data to comply with AML, KYC, and licensing regulations
• Legitimate interests: We may process data to protect the security of our platform and prevent fraud
• Consent: Where you have explicitly agreed to receive marketing communications or promotional offers from us

Cookies and Tracking Technologies

Our Cazeus Online Casino platform uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and provide personalised content. When you first visit cazeus.com, we present you with a cookie consent notice. You may manage your cookie preferences at any time through your browser settings. We use the following types of cookies:

• Essential cookies: Necessary for the platform to function, including maintaining your session after cazeus login
• Analytical cookies: Help us understand how players use our site so we can improve performance
• Functional cookies: Remember your preferences and settings across sessions
• Marketing cookies: Used to deliver relevant promotional content, subject to your consent

Sharing Your Data

We at CazeusOnline Casino may share your personal data with trusted third parties only where necessary and appropriate. These include:

• Payment processors and financial institutions handling your transactions
• Identity verification and KYC service providers
• Game software providers supplying content to our 9,000+ title library
• Fraud prevention and cybersecurity partners
• Regulatory authorities, law enforcement agencies, and courts where legally required
• Our corporate group companies involved in operating the platform

We ensure that all third-party partners are bound by appropriate data protection agreements and are prohibited from using your data for purposes beyond those we specify.

Data Retention

Our Cazeus Online Casino retains your personal data for as long as your account remains active or as required by law. Following account closure, we typically retain records for a minimum of five (5) years in order to comply with AML regulations, resolve disputes, and meet any applicable legal obligations. Financial records relating to your cazeus withdrawal time and transaction history may be retained for longer periods where required by regulators.

Your Rights

Depending on your jurisdiction, you may have the following rights in relation to your personal data held by us:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Ask us to correct inaccurate or incomplete data
• Right to erasure: Request deletion of your data where it is no longer necessary for us to retain it
• Right to restrict processing: Ask us to limit how we use your data in certain circumstances
• Right to data portability: Receive your data in a structured, machine-readable format
• Right to object: Object to processing based on legitimate interests or for direct marketing purposes
• Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time

To exercise any of the above rights, please contact us at support@cazeus.com. We will respond to your request within the timeframe required by applicable law.

Children's Privacy

At Cazeus Online Casino, we strictly prohibit the use of our platform by individuals under the age of 18. We do not knowingly collect personal data from minors. If we discover that a minor has registered an account, we will immediately suspend access and delete all associated data. We encourage parents and guardians to use appropriate parental control tools to prevent underage access to gambling platforms.

Security of Your Data

We take the security of your personal information seriously. Our CazeusOnline Casino platform employs industry-standard technical and organisational measures, including SSL encryption, secure server infrastructure, and access controls, to protect your data against unauthorised access, disclosure, or loss. While no system is completely infallible, we continuously monitor and update our security practices to maintain the highest possible standards of protection.

Changes to This Policy

We reserve the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify you via email or a prominent notice on our platform. Your continued use of Cazeus Online Casino following any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please do not hesitate to contact our dedicated support team. You can reach us at any time via live chat on cazeus.com or by emailing us at support@cazeus.com. Our multilingual support team is available 24/7 and is happy to assist you.